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Before you send your message

Before you send your message

  1. Have you included your poolname?
  2. Have you written detailed information (step by step) on how to reproduce a problem you might have and about what is happening on the screen at each step?
  3. Have you noted any error messages that appear on screen, if any?
  4. Have you included all the information possible so that our technical support staff will fully understand your problem?
  5. Have you waited at least 3 days before sending a message regarding stats discrepancy?
  6. Warning: Please do not send your credit card number in this form.

Best ways to reach us

Questions about our products and services? Please contact us using one of our communication channel. We'll be happy to answer any questions you might have.

  1. By sending us a PRIVATE message on PoolExpert's Facebook page.
  2. By writing an email to

  3. By filling out the following form: